Privacy Policy and Statement

CramdenTECH Limited is fully committed to adhering to the General Data Protection Regulation and the Data Protection Act 2018 and to respecting your privacy rights. This privacy statement sets out how we process personal data and information that you give to us. We are committed to protecting your personal information. You are not required to provide us with personal data unless you wish to avail of our services, receive updates about our work or wish to support our fundraising efforts.

This privacy statement explains:

Who we are and what we do

At CramdenTECH Limited, we deliver training, elearning, online applications and consultancy supports to individuals and organisations in locations throughout the Republic of Ireland and worldwide online. This privacy notice is aimed at individuals who avail of our services.

Data we collect

We collect personal data that identifies you as an individual. We do this when you have provided us with information and consented for its use in your interest and for the purposes set out in this privacy statement. The personal information we collect includes your name, postal address, email address and telephone number and data that enables you to make meaningful choices about the services we offer. In collecting and processing your data we are committed to:

When you telephone or email us, apply to work in CramdenTECH Limited, visit our website or fill our contact forms you consent to the use of that information as set out in this statement.

If you wish to withdraw consent to being contacted by us, please do so by sending an email to with ‘UNSUBSCRIBE’ in the message subject line or click the unsubscribe links contained in our marketing emails.

The personal data that you provide us with will only be used for the purpose for which it has been originally obtained or to fulfil legal or regulatory requirements as appropriate.

We will not share the personal data you provide with third parties for marketing purposes or store any of your information outside of the European Economic Area.

We may collect legally obtained information from third parties and add this information to our user databases. This information will be only be collected and used to help us to fulfil our services to clients.

Individuals have a responsibility to ensure that any emails including attachments that they send us must be within the bounds of the law. Unsolicited content or mail of a criminal nature will be reported to the relevant authorities and blocked.

Why we collect data

Any personal information that you provide will only be used for the purposes for which it has been provided and reasonable incidental purposes only. It will be treated with the highest standards of confidentiality and security and in strict accordance with the General Data Protection Regulation and the Data Protection Act 2018. CramdenTECH Limited uses your information to provide you with the most suitable services or related services that you wish avail of or access. Your information will not be passed onto third parties for marketing purposes.

By providing your personal information and where you have agreed to receiving communications from us, we may use your personal data to:

The legal bases for the processing of your data are:

We share your data with third parties only for the purposes set out below:

Third Party Description Purpose for Sharing Data
Sub-contractors To help us to run our business in an effective manner under our terms and conditions of contract with you
Cloud Service Providers To store information legitimately held by us for business purposes
IT Back-up Providers To store information legitimately held by us for business purposes
IT Service Providers To store information legitimately held by us for business purposes and for IT security and services
Email Service Providers To help us to run our business in an effective manner for legitimate business purposes
Internal Customer Databases To run internal customer databases in an effective manner under our terms and conditions of contract with you
Revenue and other statutory bodies To comply with our legal obligations

How long we hold data

The length of time we hold your data will depend on the purposes for which we obtained it. We will only hold this data for as long as we deem necessary, specifically:

Protecting data

We will take appropriate legal, organisational and technical measures to protect your personal information and use a variety of security measures and procedures to safeguard your data against unauthorised access, disclosure or use. We cannot guarantee the security of the data you transmit to our website. Transmission is at your own risk. Once we have received your data, we will employ appropriate technical measures to protect your personal data

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on other websites you visit.


Our website may use technology called “cookies”. This is a small text file that is placed on your device by a server and allows websites or mobile applications to respond to you as an individual. You can choose to accept or decline cookies. Please refer to your internet browser instructions to specify your cookie preferences. If you decline cookie features, you may not be able to fully experience the interactive features on our websites.

Website Usage

We automatically collect information about browser type and operating system, pages you visit and your Internet Protocol addresses through Google Analytics. We do so, to help us to better understand how website visitors use our web sites so that we can improve the user experience. This information is aggregated, providing us with data about the total number of visitors to our websites and the total number of visitors to each page. Individual users are not typically identified through these analytics.

Children’s Privacy Protection

We understand the importance of protecting children’s privacy online. It is not our policy to intentionally collect or maintain information about anyone under the age of 16 years.

Respecting your rights

We are committed to upholding your rights as an individual. These rights include:

To make a personal data request, please use the contact point for us listed in this privacy statement.

Who to contact about data protection issues

If you wish to contact us regarding data protection issues or to make a personal data request, you may do so via the following options:

Post your enquiry to: Caroline Egan, Managing Director, CramdenTECH Limited, Beech Park House, Smithstown, Shannon, Co. Clare, Republic of Ireland.

Email your enquiry to:

Telephone your enquiry to: 00 353 87 2194541


If you wish to make a complaint about how your personal data is processed by us or how your data processing complaint has been handled by us, you have a right to lodge a complaint with the Supervisory Authority. The contact details for the Data Protection Commissioner’s office is as follows:

Post: Office of the Data Protection Commissioner. Canal House, Station Road, Portarlington, Co. Laois, R32 AP23, Ireland.

Telephone: +353 (0761) 104 800; LoCall 1890 25 22 31


This privacy statement was last updated on 25 May 2018.
This is a live document and is subject to regular review. We reserve the right to modify this privacy statement at any time. Please review this privacy statement each time you visit our websites.